Contact us

Please use this form to submit your enquiry securely online. Complete the form below with as much detail as possible - this will help us speed up the process to respond to your enquiry. We’ll do our best to respond to you as soon as possible.

For urgent or more complex enquiries, please call us on:

    1800 021 227

    +61 3 9448 9788 if calling from overseas

If you have a concern or would like to let us know about an issue

If you're not satisfied with our products or services, we have a complaint resolution process to address your concerns fairly and efficiently.

There are a number of ways you can make a complaint, find out how.

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Important Information: By providing your email address and/or mobile phone number, you agree that we may use your email address and/or mobile phone number to send you information concerning your super electronically (which may include via email, SMS, an application or other online channels) including annual reports, member and exit statements, notices of material changes or occurrence of significant events, member publications and (unless you have requested us not to do so) for marketing and research purposes. You understand that you can change your preferences for how you receive communications from us at any time by updating your preferences online or by calling us.