Contact us

Call Member Services on 1300 361 477 for all enquiries regarding your membership.

You can reach us between 8.00am and 7.00pm (AEST/AEDT) Monday to Friday, excluding national public holidays.

If calling from overseas

Dial +61 3 8687 1879

Language assistance

We can help you in a number of languages. To use our translation service, simply request to use a translator when you call the Helpline.

Fax us

On 1300 309 959 (+61 3 9810 9808)

Write to us

GPO Box 1088
Melbourne VIC 3001

To contact the GuildSuper Privacy Officer, Family Law Officer or Complaints Officer, please write to the appropriate officer at the above address.

Online enquiries

Please use this form to submit your enquiry securely online. We will respond to your enquiry within 1-2 business days.

Files must be less than 2MB in size. The file types allowed include jpg, jpeg, png and pdf

Important Information:  By providing your email address and/or preferred contact number, you agree that we may use these to send you information concerning your super electronically. We may send you links to a website from where you can download annual reports, annual statements, exit statements, significant event notices, member publications and material for marketing and research purposes (unless you have requested us not to do so). You understand that you can update your preferences for how you receive communications from us at any time by logging into Member Online or by calling us.