Important information

While all reasonable efforts have been made to ensure the information displayed here is accurate, Qantas Super reserves the right to correct any error or omission.

Account Activity

The Account Activity section shows information relating to the following important account components:

• Alerts
• Contributions
  -         Annual contribution caps
  -         Contribution splits
• Initial Deposits (Income Accounts)
• Payments
• Deductions
  -         Surcharge details 

Alerts

Member alerts appear if there is information missing from your account. An alert may still display if you’ve already provided information but we haven’t updated your account yet so not be displayed in if you have any questions, please contact us.

Contributions

View a breakdown of the contributions and transfers into your account. Amounts shown are before any applicable tax has been deducted.

If you received any Government Co-Contributions from the Australian Taxation Office these will be included in your Member Voluntary Post-Tax contributions. Once we receive and validate your contributions, they are usually credited to your account within five business days (once we have received complete information from your employer).

Contributions will not appear until we have processed them to your account.

Annual Contribution Caps

You are responsible for making sure you do not exceed your Annual Contributions Caps. The information displayed within your Account Activity and also on the Contribution caps page should not be relied on for monitoring contributions against your Annual Contribution Caps. For assistance, please contact us for your total year to date contributions and to find out if you're reaching your annual contribution cap.

Important note: You should be aware that if you contribute or others contribute on your behalf to super or pension accounts outside of the Mercer Super Trust we won’t be able to provide you your total year to date contributions. We will only be able to advise you about your contributions to your account with us.

Contribution Splits

If you’re eligible, you can transfer eligible contributions to your spouse’s super account.

Important note: The amount shown in this section is gross of tax but net of fees (if any).

Deductions

Fees and taxes may be payable on your account.

It is important to provide us with your Tax File Number, otherwise you may pay more tax than you have to. Check your Personal Details page to see whether you've provided your Tax File Number.

Any fees and insurance premiums shown are before any tax has been deducted or allowances made for any available tax deduction (gross amounts).

Any deductions shown may not reflect all of the conditions (and deductions) that may apply to your account. The information provided is an estimate only and may change as deductions are processed. This estimate may not include deductions that have not yet been processed to your account. While all reasonable efforts have been made to ensure that the information in this estimate is correct, we reserve the right to correct any error or omission.

For full information on how fees and costs are calculated, please refer to the member disclosure documents for your division.

Surcharge details

Surcharge is an extra Government tax on super contributions for high income earners that applied for certain contributions made on or before 30 June 2005. It may also have applied if you hadn't supplied your tax file number.

Any figures shown above for 'contributions reported to the Australian Tax Office' are the information that has been sent to the Australian Taxation Office by us. These figures are used by the tax office to determine if surcharge tax is due. Any figures shown for 'surchargeable assessments' are the surcharge amounts received from the Australian Taxation Office. They represent the extra Government tax to be deducted from your super account balance. For details of your Surcharge Account balance as at the previous 30 June, please refer to your most recent benefit statement.

Messages

In the Messages section, you can view the status of requests received from you or on your behalf for your account. You can also view some correspondence we've sent you. Messages may not be displayed in real time, if you have any questions about a specific transaction or request, please contact us.