For more information about our pension products visit our retirement page or download the Product Disclosure Statement (PDS).
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Setting up your pension account
Important information
If you have other super accounts you may want to consider combining them before you start the application process. To do this please go to ‘Find My Super’ in the menu.
Once your pension account has been opened you will be unable to add any additional money to it.
This application will take approximately 15-20 minutes to complete.
We’ll need to know where to pay your pension payments, so have your bank account details ready.
You’ll need your Passport or Australian Driver’s Licence to complete your online ID verification.
If you are interrupted, you can ‘save and close’ the application at anytime.
Previously selected pension status has changed, kindly review your changes once
Previously selected fund pension status has changed, kindly review your changes once
Eligibility criteria
Select the option that best describes your current situation.
Please select a suitable option
For more information about eligibility, visit the retirement planning page
If you are under 60 years of age please complete the ATO’s TFN declaration form and return it to us by post or email to pension.admin@mercer.com at least 10 business days prior to your first pension payment. Please ensure your form is accompanied with a cover letter which includes your pension application reference number, which you’ll receive once successfully completing your online application.
Please confirm you are an Australian/New Zealand citizen, or permanent resident of Australia.
Your personal details
The information below will be used to verify your identity, so please ensure your personal details are correct.
If any details are updated here, they will also be updated on your super account when your application is submitted.
Additional information
To proceed with the online application, your personal details will need to be verified against your existing super account.
You can update your mobile number and email address by clicking the icon in the top right corner of the page and then clicking ‘Personal Details’.
When you’re ready to resume your pension application, click on Mercer’s logo in the top left corner to go to your dashboard, and then click the ‘online application’ link at the top of the screen.
Tell us how you'll fund your pension
Choose how much money you would like to transfer into your new pension account. The transfer will be calculated using daily unit prices, so the amount may fluctuate, depending on unit price changes.
Please note that if you have made any non-concessional contributions to your super account that you wish to claim a tax deduction on, the ‘Notice of intent to claim or vary a deduction for personal super contributions’ form should be submitted to the fund in which the contributions were made, prior to transferring your super to a pension account.
Please select a suitable option
The balance amounts are estimates only. Daily unit prices, unallocated contributions and outstanding fees will need to be taken into consideration, so the amount will fluctuate.
Any insurance cover may be cancelled if you do not have enough funds remaining in your super account to cover the cost of premiums and other deductions.
There is a limit or ‘transfer balance cap’ on the amount of money you can transfer into a pension account. Currently, the transfer balance cap is between $1.6M - $1.7M and if you exceed this amount there may be tax implications. For information visit the ATO website.
I have considered my existing insurance arrangements as part of my selection above.
Your investment strategy
To help your money continue to grow, your pension balance will be invested. Tell us how you would like your money invested.
As a Mercer Super member, you have access to limited financial advice at no extra cost. For more information call 1800 671 369.
Please select a suitable option
By selecting this option when we open your pension account, we will invest your money as it is in your super account and won’t apply a buy-sell spread.
Your pension payments will automatically be drawn down proportionately across all of your investment options.
If you would prefer to select specific investment option weightings for your pension payment drawdowns please select the “Choose how your money is invested” option. Please note if you select this option, but make no change to where your money is initially invested, you will not be charged a buy-sell spread.
Your pension payments
Set up your individual pension payments.
Payment frequency
Let us know how often you would like to receive your pension payments.
Please select suitable option
If you request to receive monthly pension payments, your payments will be paid on the 15th of each month. The money will appear in your bank account within 1-3 business days, depending on your bank. Payments must be made into a bank account held in your name.
If the payment day falls on a public holiday or weekend, the payment will be paid on the business day before.
Income payments will be made from your pension account directly to your nominated bank account.
Your pension payments will commence on the first available pay period after your account has been set up. Please note, it may take up to five business days to set up your account.
Payment amounts
I’d like to receive my annual pension payment as follows:*
I would like to receive my annual pension payment amount as follows (select one option): is required
The amounts shown are estimates only. Account-based pensions are subject to annual minimum pension payments based on your age and account balance at the date you start the pension, or at 1 july each year.
If you are under the age of 60, any pension payments or lump sum withdrawals paid from your account may be subject to tax. If you are over the age of 60 all pension payment and lump sum withdrawals are tax-free. For further information please see the ATO’s website.
For more information about pension payment rules, depending on the type of pension account you’re opening, please visit our ‘Transition to retirement’ webpage or our ‘Allocated pension’ webpage.
I would like my first annual pension payment to be paid in full - not a prorated amount.
I would like a copy of my Centrelink schedule to be emailed to me.
Your nominated bank account
The account nominated below must be in your name or with another person. Make sure you’ve entered your bank details correctly as payments will be made to the details you provide.
Nominating your beneficiaries
Let us know who should receive your money if something were to happen to you.
Please select any one option
Verifying your identity
Select your primary form of identification.
Please select any one option
Locked out user please check on the checkbox and continue.
I do not have the above documents, or the system cannot verify my documents.
Please provide your consent for us to verify your identification using non-DVS sources. Non-DVS sources include electoral roll records and ASIC personal name search.
I consent to having my details checked against non-DVS sources.
Unfortunately we are unable to verify your identification online. However, you can continue the online application process and mail your certified identification at a later date.
For more information on certifying your identification, please read the Completing proof of identity factsheet.
Your identity has been verified. Please click the ‘continue’ button to proceed.
There was a problem verifying your identity using the information you provided. Please check the details you’ve provided are correct and try again. Alternatively, please select another primary form of identification
Unfortunately we are still unable to verify your identity. Please check the details you’ve provided are correct and try again. Alternatively, please select another primary form of identification.
Review your details
Please review and ensure the details below are correct. Once submitted, you are unable to make changes.
We recommend you print or email this page for your records.
Eligibility criteria Edit these details
Preservation status
You have ceased employment and are permanently retired from the workforce.
Preservation declaration
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Personal details Edit these details
Mercer Super existing member number
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After hours number
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Business hours number
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Address
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Pension details Edit these details
Transfer option
Entire amount - {}
Entire amount - {}
Entire balance
The balance amounts are estimate only. Daily unit prices, unallocated contributions and outstanding fees will be taken into consideration, so the amount will fluctuate.
Transfer option
Partial amount - {}
Investment strategy Edit these details
How your pension will be invested
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Pension payments Edit these details
How often will you receive your pension payments
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Bank details Edit these details
BSB
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Account number
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Account holders name
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Beneficiary details Edit these details
Beneficiary type
{}
Identity verification
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One final step
To submit your application, you must download the Product Disclosure Statement and Financial Services Guide below.
I have read the latest copy of the Mercer SmartRetirement Income Product Disclosure Statement (PDS) and agree to be bound by it.
I acknowledge that I have read and understood the Product Disclosure Statement and Financial Services Guide, as well as agree to the terms, conditions and provisions contained in these documents.
Before submitting your application you must download the Product Disclosure Statement and Financial Services guide, as well as agree to the conditions above.